Money Matters

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Print FAQs

Q
Are we required to pay a deposit with each booking?
A
Yes.  To secure your bed or room you will be required 
to make a 30% non-refundable deposit with your booking. We 
will only hold rooms/beds for you upon receipt of this deposit.

Q
How do we pay this deposit?
A
By banking into our account and or by way of credit card.

Q
Mode of payment for rooms/beds?
A
Cash in Malaysian Ringgit only.

Q
Are the rates quoted nett?
A
Yes.  Rates are nett and inclusive of daily breakfast.

Q
Lost / Damaged items
A
Lost/Damaged Key = MYR20.00;
Access Card = MYR30.00; 
Towel = MYR20.00; & 
Linen = RM80.00

Q
What if we are need an extra bed?
A
We charge MYR30.00 nett (MYR40.00 during peak periods) for 
an extra mattress on the floor subject to availability 
and room space.  This includes breakfast for the 
additional person.

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